WagTailCo started with one stubborn dog and one frustrated human.
We couldn't find gear that was safe, looked good, and didn't cost a fortune. So we built our own — tested at the local park, approved by real pets, shipped from a small warehouse we actually answer emails from.
No venture capital, no shortcuts. Just gear we'd use on our own dogs. That's the whole brand.
FAQ
How long does shipping take?
We ship within 48 hours. US/UK/EU delivery is typically 5–9 days with tracking.
What is your return policy?
30-day money-back guarantee. If your pet isn't happy, we refund — no hassle, no restocking fee.
Which payments do you accept?
Visa, Mastercard & PayPal via our secure checkout (PingPong / LianLian). See Payments below.
Can I track my order?
Yes — every order includes a tracking link by email within 48h.
Payments & security
Your money and data are protected.
How do I pay?
At checkout you'll be taken to our secure payment page powered by PingPong / LianLian (or Stripe). We accept Visa, Mastercard and PayPal. We never see your card number.
Is it safe?
Yes. The payment page is encrypted (HTTPS) and PCI-compliant. WagTailCo is a registered store; your purchase is covered by our 30-day guarantee.
Will I be charged in my currency?
Prices are shown in USD. Your bank converts automatically at checkout.
